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privacy policy
(Handling of personal information)

BrainMaid (hereinafter referred to as "our company") establishes the personal information protection policy as follows, builds a mechanism for personal information protection, and makes all employees thoroughly aware of the importance of personal information protection and efforts to protect personal information. We will promote the protection of

[Management of personal information]

We receive, collect and store information you enter on our website or otherwise provide to us. We also collect Internet Protocol (IP) addresses, logins, email addresses, passwords, computer and connection information used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, visit times to particular pages, page interaction information, and methods for leaving pages. We also collect personally identifiable information (including name, email, password and communications), comments, feedback and personal profiles.

When you transact on our website, as part of the process we collect personal information such as your name, address and email address. Your personal information will only be used for the reasons specified above.

[Purpose of use of personal information]

We collect such non-personal and personal information for the following purposes:

  • For provision and operation of services

  • To provide our users with ongoing customer assistance and technical support

  • To enable us to contact our visitors and users with general or personalized service-related notifications and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information that we or our business partners use to provide and improve our respective services

  • to comply with applicable laws;

[Prohibition of Disclosure/Provision of Personal Information to Third Parties]

We will properly manage personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases.

  • With your consent

  • When disclosing information to a company outsourced by the Company in order to provide a service desired by the customer

  • When disclosure is required by law

[Safety measures for personal information]

Our company is hosted on the Wixcom platform. provides an online platform for providing products and services to our customers. Your data may be stored through data storage, databases and general applications. We store data on secure servers behind firewalls and take thorough security measures to ensure the accuracy and safety of personal information.

All direct payment gateways provided by and used by us comply with the standards set by PCI-DSS as administered by the PCI Security Standards Council. This is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

[Inquiries about the person]

If a customer wishes to inquire, modify, or delete his or her personal information, we will respond after confirming the identity of the customer.

Please contact us at


We make every effort to ensure the accuracy of the information posted on our website, but we do not assume any responsibility for any actions that users perform using the information on our website. The Company shall not be held responsible for any damage caused to the user by the use of the Company website by the user or any damage caused by the user to a third party.

[Copyright/portrait rights]

Texts, images, and all content on our website are protected by copyright, portrait rights, etc. Unauthorized use or diversion is prohibited.

[Compliance and review of laws and regulations]

We will comply with Japanese laws and regulations and other norms applicable to the personal information we hold, review the content of this policy as appropriate, and strive to improve it.


Please contact the following for inquiries regarding our handling of personal information.

BrainMaid Inc.


3-20-1 Minamiazabu, Minato Ward, Tokyo

Daiwa Azabu Terrace 5F


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